Be Our Guest

Whether you come to OSF Saint James-John W. Albrecht Medical Center for medical services or to visit a friend or loved one, we want your visit to be as pleasant as possible. While you're here, we want you to think of yourself as our guest, because you are!

From the moment you enter the building, your comfort is our top priority. We try to help make your visit more enjoyable in several ways.

Volunteer Escorts
An OSF Saint James volunteer will be happy to escort you to your destination, should you prefer.

Cafeteria / Vending Machines
If you're here Monday through Friday during breakfast, lunch or supper, stop by the cafeteria off the main lobby for one of the best hospital meals you've ever had! Vending machines are available 24 hours a day.

Gift Shop
To find that gift you just didn't have time to shop for before your trip to the hospital, check out our gift shop. There's something for everyone, and proceeds benefit the OSF Saint James-John W. Albrecht Medical Center Auxiliary.

If you or your family have questions or concerns regarding care you have received at OSF Saint James, please don’t hesitate to call our Patient Representative at 815-842-6815 for assistance.